The Ukrainian market leader Concierge Group provides perfect service to customers, so our high-qualified team can help you to explore all the professional features and improve your communication skills.
Class named «The Personal Concierge Service Training» is the intensive lectures course completed by opinion leaders. It includes the individual plan for every student and based on classic and extra modern education methods.
- service definition and it’s types,
- service rules and standards,
- the history of concierge service,
- the international concierge service,
- business ethics and national etiquette,
- management and administration,
- lifestyle management,
- conflicts and their solutions.
The training program is available in two languages: English and Russian.
There is a final exam at the end of course so according to results students obtain a diploma and a certificate which confirms their’s skills, achievements and qualification similar to the international standards of service.