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One of our favourite clients asked for help in search of an exclusive handbag by «Hermes». In the same evening she selected shoes in tone of her new handbag which we carefully delivered to the specified address.
The client addressed to us with an unusual request to find brand of the wall-paper according to the photo of his his idol’s drawing room. Having made some calls we helped to find the desired part of the decor and the nearest salon in Kiev which sells wall-paper of the mysterious brand.
When the client called to us with a request to get the ticket for Madonna’s concert, nothing foretold trouble. If the concert didn’t begin in three hours. But we undertook this difficult task with enthusiasm and within one hour prior to the concert brought the best tickets.
One of our clients faced bad faith of the carriers who forgot while moving from Kiev to Kherson such a «trifle» as the washing machine. Only our cooperation with the approved transportation organizations and delivery services helped us to reunite the happy hostess and machine-the traveler.
We were asked to find the translator in Japan in 10 minutes prior to an important business meeting. In 7 minutes and five calls we picked up the translator for the client who was exactly near the right place.
Raj Vardhan
I want to thank you so much for helping me with walking my dog, Jimmy. Didn’t know that in Ukraine you have such services. Now I’m pretty sure that I can quietly play tennis, while Jimmy is walking! Thank you!
Lantdolt Johann
I don’t know how I might do a magnificent surprise for my wife on wedding anniversary, without your help, guys. ‘Cause we came to you from Israel:) (Special thanks for the delivery of flowers and unforgettable balloon flight;) Now I will recommend you to my friends!
Aizner Roni
Amazing, but you’ve helped me from Ukraine better, than others from Sydney. Thanks for renting a car for me, Rolls was gorgeous!
Cards and benefits

Concierge service — your personal assistant in solving issues

Organization of business meetings and travel is fraught with many problems whose solution requires a lot of time and effort. To distract from the bustle and other troubles on vacation is almost impossible if you constantly need to solve some issues. For such cases, there are concierge company, ready at any time to solve your query. Holidays in the UAE, Turkey, Egypt, Thailand and many other countries will be much more enjoyable if you take care of the concierge services.

What is a concierge service?

Concierge — someone who initially was responsible for maintaining the burning candles and the comfort of the guests of the royal castle, now reoriented to a successful lifestyle-manager, an assistant and a secretary. Concierge services — professional services around the world, who organize numerous services as soon as possible. The desire to create a service that implements any customer inquiries, was carried out Briton Ben Elliot in 2000. He was the first who registered a new non-stop service, which has become a world leader in the provision of luxury services. Concierge Group — a leading private concierge club, which has three levels of membership: from exclusive and to the «earth.» There is no clear definition of the word contemporary is no concierge. Each company providing relevant services, treats it differently, describing their activities as much as possible. The most common description of the general and concierge services — a transfer of a public-institutional services for outsourcing. That is, if you say simpler — a person or group of persons that owns the necessary contacts to quickly solve the problem.

Personal concierge services in London

Personal Concierge is your assistant, ensuring the execution of your all kinds of requests, professional. In Latin «conservus» means «personal servant». Personal concierge in London organize your working time and leisure time in the best possible way, with make it as useful as possible. Highly concierge in London — is:
  • a person who is fluent in your native language and is ready to accompany you as much as you will be required,
  • experienced universal specialist with experience working with senior clients, thoroughly knows his business,
  • professional interlocutor, translator and assistant in all your affairs.

Corporate concierge services

In today’s world, majority of corporations are actively bought concierge services. It is reasonable that the corporations have offices in several different countries, and frequent flights to employees fairly expensive flights. Corporate concierge services are aimed primarily at:
  • The most comfortable stay of our employees during the working trip;
  • Assistance in organizing business receptions and negotiations;
  • Support during official meetings.

Luxury concierge services

Important and wealthy clients (politicians, stars of show business, millionaires) prefer to use the services of a luxury concierge. This premium service, which not everyone can afford. Key advantages of this service:
  • Personal limousine with driver;
  • Personal guide who will accompany you in London;
  • Access to the private community.
Unlike the usual level of service, luxury concierge service can not only get a ticket to the concert, and to arrange this concert exclusively for you.

Who needs a senior concierge services?

Often, older people require the services of a concierge service. First of all, it will help to complete the tasks that they are no longer able to make their own. For example, go to the store or move furniture. Senior concierge services often provide moral support service, when customers just want to talk or tell about their lives. The majority of older people live alone. Either their families abandoned them or their families are too busy to help them with things that they need to do.

Advantages of Medical Concierge services

The purpose of the medical staff — a speedy and high-quality solution to your health problem by providing the necessary connection between the patient and physician, and saving time both patient and physician, facilitating mutual understanding between the two sides. The main advantages of medical concierge is the following issues:
  • a thorough study of the client’s needs,
  • selection of a suitable doctor and clinic to address your question, while most doctors independent searches lead to loss of time and money,
  • services have already established contacts with the most experienced and qualified doctors,
  • cooperation with the best public and private clinics,
  • take care of all organizational aspects of your treatment,
  • they offer a wide range of services for diagnosis, treatment from the best doctors, as well as paid survey,
  • ensuring maximum comfort,
  • availability of translators specialized in the medical field.

VIP concierge service

VIP-concierge service — these are people who are ready to make your stay in London a pleasant, bright, and most importantly comfortable. It is the willingness to provide as soon as possible: cars of VIP class for comfortable travel around the city and suburbs, car rental with driver, transfers, tour guides services, interpreters, services for the delivery of flowers. Also, the VIP-concierge service organizes and provides private aircraft and security, rent yachts, shopping assistant, purchasing tickets for difficult accessible events and concerts in the theater, the opera, museums, exhibitions, book a room at the upper classes, reserve a table at a restaurant, and more more. In the VIP-service concierge can plan a journey on an individual route and according to your own wishes. Due to its extensive affiliate base, they easily solve complex individual and unusual customer requests.

Home concierge services

Home Concierge Services have become essential for most people. At home the wizard can fix, repair or replace the door locks, furniture, household appliances, window system, adjust and set up the air conditioning, plumbing, electrical. In addition to the handyman, you can use the services of a home alarm installation, installation of home safes, installation of window frames enhanced security, fire alarm installation, installation of doors and grilles high safety standards. To perform the services selected the best organizations and experts in their field, who have professional certificates and licenses.

Travel concierge services

Concierge service to provide travel information on flight schedule for airplanes and trains, and prices on the direction you want, pick up connecting flights, will provide information about hotels in the region and the right customer prices for rooms. The service is available worldwide. If necessary, a concierge service can book and pay the required ticket on your behalf. It provides background information about vaccinations, visas, countries and regions, advice on personal security, weather and transmission of urgent messages.

Business concierge services can save your money

Lots of businessmen often use the services of the concierge services. People reaching a certain level of business customers are increasingly concierge companies, because it is in some cases not only convenient, but also profitable. The time saved can be spent on yourself and loved ones, or the decisions of a much more important business matters. Agree that it is much nicer to go to a meeting with friends, rest or on a journey, if you do it does not need to think through the organizational stuff and spend time on them. One call to a specialist, and any, even the most sophisticated wish will be fulfilled in terms of quality and compression.

How to determine the quality of hotel concierge services?

Competent concierge service is the foundation of the success of the hotel industry. Talented concierge should be able to direct the visitor in the right direction and unobtrusively offer additional hotel services, he is obliged to be polite and punctual. Such meticulous service requires a lot of skill and training. If the concierge service is at a height, the hotel and the rating will increase very soon. But if suddenly the concierge that got it wrong, be rude or slow, it is safe to say that the hotel will not see positive reviews. Quality concierge service determines the quality of the hotel or the hotel in general. Do you Need a concierge service in modern hotels? Some people will contest the relevance of such a service. For now, the Internet age, and almost any information you can find yourself. So why visitors prefer to use the hotel concierge? • Firstly, it allows to solve the problem as quickly as possible; • Second, it eliminates worries about order fulfillment, because for a good concierge is not there, nothing is impossible; • Third, the modern concierge service provides financial opportunities proportionate visitor, and even the most competent and takes into account his personal preferences.

Companies that provide the best concierge service

The British company has opened service WhiteConcierge «bargaining» for some wealthy clients. In the case of excessive shyness client, professional concierge and the customer will replace the trading session without his participation. Hyundai Automotive Group offers concierge-commerce is a new type — test drive luxury. Calling to company, you can order a new car right to work and to test its capabilities on their own, saving you a trip to the service center. In this case, the payment will be minimal, it is introduced only for lifestyle-management services. In California, there is a free concierge service Candela Concierge, which specializes in home services: internet, TV, telephone and security. Customers only pay for certain fees and services for the installation. The company offers free to find a suitable internet service provider, choose an alarm, set a fixed telephone line. In a way similar to the concierge service from American medical institution Johns Hopkins. Hospital Patients who live outside the city, can get a free shuttle service, a telephone conversation with the attending doctor and an appointment out of turn. This service applies only to certain customers and is planning a survey of the main graph ill patients from outlying regions of the country. Can lead a simple application example: you come to a new town, settled in a hotel, you want to quickly and accurately to dinner at a nearby restaurant, but you do not have time to google, to study the route and reviews. Here and useful assistant service. In this situation it is important to be and room service, and an individual approach, and comfort.

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