Concierge Group is glad to present you the extra solution for small, medium and even large enterprises — an outsourcing call center.
We offer you the large telephone lines numbers and professional operators who deeply study your project and do service for it. The main advantage — outsourcing contact center works with no weekends and holidays 24/7.
«Concierge Group Сontact Сentr» allows avoid additional costs not only for the maintenance, staff and operators, but for technical equipment also.
«Concierge Group Contact Center» includes:
- any language requests processing using any communication channels (telephone, chat, e-mail, SMS, website, etc.);
- consulting and clients informing;
- fixing statistics and sorting customer references on various topics;
- on-line access to conversations records and reports with problematic appeals for subsequent analysis.
It can be useful to you because of:
- Internal communications establishment between departments for whole work optimizing.
- Hot-line organization ( 24/7 customers support )
- Data-bases update
- Automatic or live calls, SMS and e-mail notification service.
We invite you for cooperation.
For detailed information please send an application directly, order a callback on site or contact us by telephone. We are looking forward to collaborating!
